Hepcheck 1 2 3 was a project by the Eastern Sydney branch of NSW Health. It created access to and uptake of Hepatitis C treatment for people in Sydney who experience homelessness. It was a collaboration of NSW Health with a variety of non-government and government health service providers in the inner city of Sydney.
Hepcheck 1 2 3 was delivered by guru orange in collaboration with various organisations that are part of NSW Health and the NSW Health IT team in 2015. The project was discontinued in 2018 due to new treatments for HepC being delivered across Australia, taking treatment time from 1 year to 3 weeks.
We kicked off the project with a series of UX workshops with all stakeholders. We worked together with health staff from various organisations to deliver the content for the site, delivered the UX and UI design on both the front and back end, and collaborated with the Health department’s IT team to implement these. We designed a new brand for HepCheck 1 2 3 and built the front end website in Drupal. We conducted customer feedback and usability testing sessions. We wireframed the back end website and art directed the Health Department’s team. Lastly, we conducted training sessions for health staff.
Supporting documents:
- Initial project overview from client (pdf)
- First workshop presentation (pdf)
- Early UX flow chart for backend
- Front end wireframes (iteration 1)
- Front end design (chosen suggestion, iteration 1)
- Backend user manual delivered by developer
Process document examples:
Following an initial workshop, the outcomes were condensed into flow charts using balsamiq. See Early UX flow chart for backend
This was then turned into wireframes. See Front end wireframes (iteration 1)
The front end design, tailored to users with low language/literacy skills and poor access to the most current technology was then developed. Here’s an example of the information section in step 1. See Front End Design (chosen suggestion, iteration 1)
A screengrab of the working backend section during testing phase.